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Here is a small sample of the feedback we have received from our customer satisfaction surveys:
“Very good communications regarding how the audit was going and throughout there was a sense of us working together to achieve a common goal for the organisation which is a refreshing change from how some audits are compiled in other organisations.”
Manager, Local Authority
“Six survey yes answers do not fully justify, the sense of satisfaction we feel about the service received. The auditors were thorough, professional, understanding and showed an enormous amount of integrity and independence.”
Head Teacher
“I was very satisfied with the Audit. A good working relationship has been established and the advice given is always of a constructive nature.”
Manager, Housing Trust
“The two auditors were very approachable, knowledgeable and professional.”
Head Teacher
“Having worked with two members of staff from the audit team I do feel that I would be able to contact the team with any queries that may arise without hesitation.”
Team Leader, Local Authority
“Both our auditors were excellent, easy to talk to and provided us with very useful information.”
School Office Manager
“The audit was completed in a very professional manner, which allowed a two way dialogue.”
Manager, Local Authority
“Very efficient, friendly and professional. Very helpful advice given.”
Head Teacher
“Pleased with supportive and constructive approach taken.”
Head of Service, Local Authority