If you are a private landlord or landlady and rent out a property to tenants, they may be entitled to some help from the council to pay you the rent. If your tenant makes a claim for housing benefit they may ask you some information about the tenancy.
What tenancy information is needed?
- the names of the people included in the tenancy
- the number of rooms in the property
- the number of rooms for use by the tenant
- the date the tenancy started
- the date the tenants moved in
- the amount of rent charged and when, eg. weekly, monthly.
- the name and address of the landlord.
The amount of benefit payable depends on the tenants circumstances. The number of people living in the property and the amount of income they have will affect the amount of benefit they receive.
The maximum we will be able to pay towards the rent will depend on the local housing allowance (LHA) rate applicable to the number of people in the household. See below for how we calculate the number of bedrooms required by a household.
One bedroom is allowed for:
- an adult couple
- any other adult (aged over 16)
- any two children of the same sex under 16
- any two children under ten
- or any other child.
Housing benefit is usually paid to the tenant fortnightly in arrears by BACS. However, if your tenant falls eight weeks into arrears you can request for payments to be sent to you directly. To request this you must complete the arrears from that can be downloaded below. Call us for further information:

443210 (local rate)
If you register with us, you can now view your details online 24 hours a day. You will be able to see the payments you have received for your tenants. Contact us on 443210 for more information.
Related documents: