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Responding to emergencies

The council will endeavour to support the emergency services by: 

  • Supporting as necessary any rescue operations
  • Arranging transport for evacuees if necessary
  • Arranging and implementing traffic diversions and road closures in conjunction with the police
  • Providing short-term immediate shelter and assistance with longer-term accommodation for evacuees and the homeless, through the organisation and management of reception / rest centres and humanitarian assistance centres
  • Activating the Local Authority Emergency Centre to co-ordinate the council's response
  • Assisting other responders to warn and inform the public about the emergency, including the establishment of local helplines and information and enquiry points, and a media briefing centre if required
  • Maintaining contact points with local organisations, suppliers, contractors and other public sector organisations, whose services and resources may be sought to assist the council's response
  • Engaging and co-ordinating the assistance of the third sector (voluntary agencies), whose services and resources may be sought to assist the council's response
  • Supplying any information or advice, which may assist the emergency services with regard to the construction of structures, highway drainage, roads, bridges etc
  • Providing information and support to bereaved families and friends and survivors, and where appropriate to anyone else who has been affected
  • Co-ordinating a trauma counselling service if necessary
  • To lead on the post incident recovery phase
  • Arranging plant/equipment hire and emergency lighting
  • Provide experts such as a Building Control Officer, Environmental Health Officer and highways teams to assist on site
  • Utilising our GIS system to provide maps, address lists to aid the management of the emergency.

Date modified: 03/11/2010
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